High Introduction to Hospitality & Tourism
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Number of Credits
1
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Estimated Completion Time
2 Semesters
Description
How would you like to be a part of the world’s largest industry, with the potential to make a lot of money and take advantage of perks like flight upgrades, free hotel rooms, and free food? Welcome to the “industry of fun,” Hospitality and Tourism. This course is the first in a series to dive into the numerous career avenues and business opportunities of the hospitality and tourism industry. You will learn about segments such as airlines, hotels, and cruise ships, as well as customer service and selling techniques. The course will prepare you to launch your career in hospitality and tourism, with projects and take-aways that you will be able to use immediately to help you land your dream job.
Follow the link below for the Department of Education Career & Technical Education Curriculum Frameworks:
https://www.fldoe.org/academics/career-adult-edu/career-tech-edu/curriculum-frameworks/
Segment 1:
Module 01: Industry of Fun
- Introduction to the Industry of Fun
- World’s Largest Industry
- Perks of the Job
- Learning the Lingo
- Finding Your Niche
Module 02: Planes & Trains & Cruise Ships
- Airline Industry
- Roads & Rails & Skies
- Floating Vacations
- Work & Play
- Travel Itinerary
Module 03: Be Our Guest
- Hotels and Lodging
- Making Lodging Profitable
- Safety and Sustainability
- Food Factor
Segment 2:
Module 04: Your Customer Is Always Right
- Guest Experience
- Pre-Arrival
- Arrival
- Departure
Module 05: Smarketing
- Marketing Mix
- Find the Customer
- Find the Tools
- Find the Words
- Make the Sale
Module 06: All Hands on Deck
- Making Yourself Presentable
- Getting the Job
- Five Star Employees
- It Takes a Team
- Work Ethics
Besides engaging students in challenging curriculum, the course guides students to reflect on their learning and evaluate their progress through a variety of assessments. Assessments can be in the form of practice lessons, multiple choice questions, writing assignments, projects, research papers, oral assessments, and discussions. This course will use the state-approved grading scale. Each course contains a mandatory final exam or culminating project that will be weighted at 20% of the student’s overall grade.***
***Proctored exams can be requested by FLVS at any time and for any reason in an effort to ensure academic integrity. When a proctored exam is administered to assess a student’s integrity, the student must pass the exam with at least a 59.5% to earn credit for the course.
Courses subject to availability.
Pursuant to s. 1002.20, F.S.; A public school student whose parent makes written request to the school principal shall be exempted from the teaching of reproductive health or any disease, including HIV/AIDS, in accordance with the provisions of s. 1003.42(3). Learn more about the process and which courses contain subject matter where an exemption request can be made.
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