High Introduction to Hospitality & Tourism

Segment 1:

Module 01: Industry of Fun

• Introduction to the Industry of Fun
• World’s Largest Industry
• Perks of the Job
• Learning the Lingo
• Finding Your Niche

Module 02: Planes & Trains & Cruise Ships

• Airline Industry
• Roads & Rails & Skies
• Floating Vacations
• Work & Play
• Travel Itinerary

Module 03: Be Our Guest

• Hotels and Lodging
• Making Lodging Profitable
• Safety and Sustainability
• Food Factor

 

Segment 2:

Module 04: Your Customer Is Always Right

• Guest Experience
• Pre-Arrival
• Arrival
• Departure

Module 05: Smarketing

• Marketing Mix
• Find the Customer
• Find the Tools
• Find the Words
• Make the Sale

Module 06: All Hands on Deck

• Making Yourself Presentable
• Getting the Job
• Five Star Employees
• It Takes a Team
• Work Ethics

Besides engaging students in challenging curriculum, the course guides students to reflect on their learning and evaluate their progress through a variety of assessments. Assessments can be in the form of practice lessons, multiple choice questions, writing assignments, projects, research papers, oral assessments, and discussions. This course will use the state-approved grading scale. Each course contains a mandatory final exam or culminating project that will be weighted at 20% of the student’s overall grade.***

***Proctored exams can be requested by FLVS at any time and for any reason in an effort to ensure academic integrity. When a proctored exam is administered to assess a student’s integrity, the student must pass the exam with at least a 59.5% to earn credit for the course.

To achieve success, students are expected to submit work in each course weekly. Students can learn at their own pace; however, “any pace” still means that students must make progress in the course every week. To measure learning, students complete self-checks, practice lessons, multiple choice questions, projects, discussion-based assessments, and discussions. Students are expected to maintain regular contact with teachers; the minimum requirement is monthly. When teachers, students, and parents work together, students are successful.